Terms of Use

Last updated: June 17, 2024

Please read these Terms of Use carefully before accessing or using any part of the Zenvarian Flow platform. By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use our services.

1. Acceptance of Terms

These Terms of Use constitute a legally binding agreement between you and Zenvarian Flow governing your access to and use of our website, platform, and all related services. Your continued use of the platform following any updates to these terms constitutes acceptance of the revised terms.

2. Eligibility

You must be at least 18 years of age to create an account and use our services independently. If you are between 13 and 17 years of age, you may only use the platform with the verified consent and supervision of a parent or legal guardian. By using the platform, you represent and warrant that you meet the applicable eligibility requirements.

3. Account Registration

3.1 Account Creation

To access certain features of the platform, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated at all times.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately at help@rylaloo.com if you suspect any unauthorised access to your account. Zenvarian Flow is not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 One Account Per User

Each individual may maintain only one active account. Creating multiple accounts to circumvent restrictions, obtain promotional benefits, or for any other purpose is strictly prohibited.

4. Use of the Platform

4.1 Permitted Use

You may use the platform solely for lawful, personal, and non-commercial educational purposes, unless you have entered into a separate written agreement with Zenvarian Flow that explicitly permits commercial use.

4.2 Prohibited Conduct

You agree not to:

5. Intellectual Property

5.1 Platform Content

All content available on the Zenvarian Flow platform, including but not limited to course materials, videos, text, graphics, logos, and software, is the exclusive property of Zenvarian Flow or its licensors and is protected by applicable intellectual property laws.

5.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use platform content solely for your personal educational purposes. This licence does not include the right to reproduce, modify, distribute, or create derivative works from any platform content.

5.3 User-Submitted Content

By submitting any content to the platform, including comments, assignments, or forum posts, you grant Zenvarian Flow a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display such content in connection with operating and improving the platform. You represent that you own or have the necessary rights to submit such content.

6. Payments and Subscriptions

6.1 Fees

Certain services on the platform require payment. All applicable fees are displayed at the point of purchase. Zenvarian Flow reserves the right to modify pricing at any time, with changes taking effect upon renewal of any subscription or at the start of a new billing cycle.

6.2 Billing

By providing payment information, you authorise Zenvarian Flow to charge the applicable fees to your designated payment method. You are responsible for ensuring your payment information is accurate and up to date.

6.3 Refunds

Refund eligibility is determined in accordance with our Refund Policy, which forms part of these Terms. Refund requests should be submitted to help@rylaloo.com within the applicable refund window.

6.4 Taxes

You are responsible for any applicable taxes, duties, or levies associated with your purchase, except where Zenvarian Flow is legally required to collect and remit such amounts directly.

7. Privacy

Your use of the platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your information as described in the Privacy Policy. We encourage you to review it carefully.

8. Third-Party Services and Links

The platform may contain links to third-party websites, tools, or services. These are provided for convenience only. Zenvarian Flow does not endorse, control, or assume responsibility for the content, privacy practices, or availability of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms.

9. Disclaimers

The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Zenvarian Flow does not warrant that the platform will be uninterrupted, error-free, or free of harmful components. Educational content is provided for informational purposes only and does not constitute professional financial, legal, or investment advice.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Zenvarian Flow and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if advised of the possibility of such damages. Our total aggregate liability to you for any claim arising under these Terms shall not exceed the total amount you paid to us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Zenvarian Flow and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the platform, your violation of these Terms, or your infringement of any rights of any third party.

12. Termination

12.1 By Zenvarian Flow

We reserve the right to suspend or terminate your account and access to the platform at our sole discretion, without notice, if we reasonably believe you have violated these Terms or engaged in conduct harmful to other users, third parties, or the platform.

12.2 By You

You may terminate your account at any time by contacting us at help@rylaloo.com. Termination does not entitle you to a refund of any fees already paid, except as provided in our Refund Policy.

12.3 Effect of Termination

Upon termination, your right to access the platform ceases immediately. Provisions of these Terms that by their nature should survive termination shall remain in full force and effect.

13. Modifications to the Terms

Zenvarian Flow reserves the right to update or modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. Your continued use of the platform after such changes constitutes your acceptance of the updated Terms.

14. Governing Principles

These Terms are intended to be interpreted in a fair, balanced, and commercially reasonable manner. Any dispute arising in connection with these Terms shall be resolved through good-faith negotiation in the first instance. If resolution cannot be reached informally, the parties agree to pursue mediation before initiating formal proceedings.

15. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, without affecting the validity or enforceability of the remaining provisions.

16. Entire Agreement

These Terms, together with the Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Zenvarian Flow with respect to your use of the platform and supersede all prior agreements, representations, and understandings.

17. Contact Us

If you have any questions, concerns, or requests relating to these Terms of Use, please contact us: